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Cubus Solutions Newsletter: April 2016


Note from JAP: More Collaboration, Less Negotiation

To remind ourselves why we’re here and keep ourselves on point, we frequently harken back to the manifesto we created four years ago. One of the declarations in the manifesto: More collaboration, less negotiation. If you’ve been with us for a while, you already know that collaboration is one of our core values, and has been a key to our success over the past decade.

values, and has been a key to our success over the past decade. We’ve listened to and worked closely with our credit union customers to make products work better for them, and every credit union customer that comes after them. Last year we forged a group of Cubus One customers and gathered for a two-day conference in Livermore to simply collaborate. We learned so much from the group by listening to their challenges at work, with the competition, with regulators and more. We talked extensively about the member’s journey online and how we could make it better. Some of what we learned were turned into technical solutions to solve the challenges and make the user experience better. We thrive on that.

This week we are once again bringing together a group to collaborate and confer to find common solutions to each person’s challenges, get great ideas and have some fun. Look for a post-conference wrap in the next newsletter.

~John-Ashley Paul, President/CEO

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Partners 1st Picks Cubus One

Partners 1st Credit Union is the latest to sign on for Cubus One online banking. Partners, headquartered in Ft. Wayne, Indiana, has over $267M in assets, over 27,000 members and 23 branches. They’ve just started their launch plan and will officially roll out the new platform in the fourth quarter. Click here to read the full press release. Welcome to the Cubus family!

Visit Partners 1st FCU

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Cubus Alerts Case Study: TTCU Saves Six Figures Annually

In a conversation with Dan Bowling of Tulsa’s TTCU, he told us how the Cubus Alerts system is saving the credit union $150,000 in paper cost on an annual basis. He also said the system paid for itself in the first month after implementation. Don’t have Cubus Alerts yet? Read the case study here and give us a call. We’ll tell you how Cubus Alerts can start saving your credit union big bucks.

Financial technology continues to innovate and disrupt a growing number of areas in the financial sector. Marketing tactics need to evolve to meet the growing demands of the consumers in this rapidly changing space. Brands need to look beyond the usual channels to stay ahead of the curve, rather than try to find a seat on the already departed bandwagon. Here are five marketing trends that are currently driving conversations and conversions in financial services.
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Did You Know?

We’ve uploaded 20 new Knowledge Base Articles just about Cubus One in our Desk Support Center since our initial launch. Included are tips on adding new letters, getting mobile app statistics, setting up the bounce feature and more. Maximize the power of Cubus One with these how to articles. Just log on and bookmark our portal for easy access

April Webinars: Automating the Skip Process

Processing loan payment skips can take anywhere from 15 to 45 minutes. Using Skip-A-Pay can drastically reduce the time and effort for this process. In this webinar you’ll learn a three-step approach to maximizing and streamlining your skips including member self-experience, automating the offline and the complete flexibility you get with Cubus Skip-A-Pay. • April 26 – Skip-A-Pay (UD core) • April 28 – Skip-A-Pay (DNA core) All webinars are held at 11am Pacific Time.

Staying Ahead of Social Media

Los Angeles digital marketing strategist, Carol Kipfer, says in this article that If credit unions are not implementing up-to-date marketing strategies on social media, they are way behind their competitors, and that platforms like Twitter, Instagram, Snapchat and Facebook are proven ways to not only get the message out about what your credit union has to offer, but more importantly, to engage with customers by getting them excited and interested. She provides three hacks that credit unions can implement easily.

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