Press Release
Russell Country Federal Credit Union Chooses CUBUS Solutions' Products
Notification Suite Offers Better Communication and Control for Members
LIVERMORE, Calif., Jul 20, 2011
CUBUS Solutions, a leader in online banking solutions for credit unions, announced today that the Great Falls, Montana-based Russell Country Federal Credit Union has chosen the CUBUS Solutions' Member Notifications suite of products, CUStatements, CULetters and CUAlerts, to deliver next generation online banking services to its membership.
Russell Country Federal Credit Union has over 10,000 members and nearly $57 million dollars in assets. They selected the CUBUS Solutions products as it continues to expand its online channel as a crucial area of ongoing growth, delivering expanded services to its membership.
"We view the online channel as a key aspect of our overall delivery strategy. Offering tools to our members to help them better manage their financial lives is a great way to expand the depth of our relationship with them," said Bernie Neibauer, President/CEO of Russell Country Federal Credit Union. "Expanding our notification functionalities to include better and faster communication and greater member control extends our philosophy of offering a full-service solution that is convenient and easy to use."
A recent survey by the American Bankers Association shows that for the second year in a row, most bank customers (36 percent) prefer to do their banking online compared to any other method. Last year, 25 percent of customers favored online banking. With such a dramatic shift in consumer interest, financial institutions are giving greater consideration to their online strategies.
"Russell Country FCU continues to expand their online presence, creating convenience for their members as well as tools to help their members be proactive about the management of their finances," said John-Ashley Paul, CEO, CUBUS Solutions. "Giving control to members results in fewer issues and faster issue resolution and literally helps simplify the banking process."
CUStatements is an electronic statement management system that supports month-end, credit card, mortgage and tax statements in easy to use PDF format. CUStatments lets members view several years of statement history online, increases e-statement efficiency with integrated email bounce managements and saves thousands in paper cost.
CULetters is an electronic letter generator and delivery system that sends members institutional and custom letters by email. Highly adaptable, the system enhances the quality, speed, generation and delivery of communication with members and also reduces paper costs exponentially.
CUAlerts delivers timely and convenient member account status information and empowers members to automatically receive critical alerts when their account crosses specified thresholds.
All three products will be incorporated into the Russell Country Federal Credit Union's core banking system.
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About CUBUS Solutions
CUBUS Solutions, headquartered in Livermore, CA, is a software company that provides expert cost-saving and green business applications to Credit Unions helping them better serve and retain their members through innovative service offerings, more efficient and cost-effective operations, and creative membership programs. The company has a suite of software solutions specifically for Credit Unions which additionally include Member Notifications, Points Management and Loyalty Checking solutions. CUBUS Solutions, which is privately held, was founded in 2006 by a group of long time industry professionals who previously worked as a team at a well-known Credit Union core system provider. For more information visit www.CUBUSSolutions.com.