CUAlerts
Let members customize their own alert preferences such as when account balances goes above or below a certain level, how many times a day to receive alerts, specific email addresses and more.
CUAlerts Benefits
CUAlerts delivers timely and convenient member account status information and empowers members to automatically receive critical alerts when their account crosses specified thresholds. The alerts also provide an additional opportunity and method in which a credit union can market to its members.
Credit Unions:
- Fewer issues with accounts
- Faster issue resolution
- Cross-sell other products and services via alert messages
Credit Union Members:
- Can customize preferences for multiple alerts
- Automatically receive notices
- Feel more in control and satisfaction managing accounts
CUAlerts Features
CUAlerts can cover just about every aspect of a member's online banking assets with its multiple alert types including:
- Account balances - when it goes above or below a pre-defined threshold
- Bill pay - when bills are paid or rejected
- Certificate maturity - of upcoming maturity dates
- Cleared checks - when specific checks or checks that meet certain criteria clear
- Loan balance - when a loan or line of credit goes above or below a specified level
- Loan payment due - when a loan payment is due
- Home mortgage - when a payment is due or past due, balance changes or payments applied
- Statements - when periodic statements are available in their online banking account